Your transaction history - UAS Consumer Help

Sign in and select Transactions from the menu. Every payment, credit and adjustment on your account is listed, newest first.

The View Transactions page listing transactions with Id, Status, dates received and processed, type, payment amount, principal paid and interest paid

What each column tells you

Column	What it tells you
Id	A unique reference for the transaction. Quote it if you contact us about a payment
Status	Processing, Complete or Declined — see below
Date - Received	When we received it
Date - Processed	When we applied it
Type	Payment, adjustment, fee, and so on
Payment Amount	The total amount
Principal Pd	How much reduced what you borrowed
Interest Pd	How much went to interest
Adjustment Amount	The total of any adjustment

The three statuses

Status	What it means
Processing	Received, not yet applied to your balance. A payment can take up to 24 hours
Complete	Applied. Your balance reflects it
Declined	Not accepted. Nothing was applied — see When a payment won’t go through

A declined payment sitting in your history is a record that an attempt was made, not a payment you have made. If it is still showing as your most recent activity, the payment did not happen.

Why your balance moves less than you paid

Compare Principal Pd against Payment Amount on any row. The difference went to interest. Early in a contract, more of each payment is interest and less is principal. As the balance falls, that shifts, and more of each payment reaches principal. Nothing is wrong — it is how the allocation order works.

If a payment is missing

Payments can take up to 24 hours to appear. If it has been longer:

Check whether it shows as Declined rather than missing
Check your bank or card statement to see whether it left your account
If it left your account and is not here, contact us with the date and amount

If a payment was credited on a later date than you paid, we can look at re-applying it as of the day you paid — see When your payment posts.