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Your saved cards and bank accounts live under Payment Methods in the uPortal360 menu. Payment Methods page showing a saved Visa card with name, address, expiration, card type and Delete and Edit buttons

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Adding one

Select Add Payment Method, then choose Bank Account or Card. For a bank account you will need your 9-digit routing number, your account number, and whether it is checking or savings. The screen shows a check diagram if you are not sure which number is which. Adding a bank account, with a check diagram showing where the routing and account numbers appear For a card you will need the number, security code, expiration date and billing address. Adding a card, with fields for card number, security code and expiration date, and a notice explaining the temporary zero-dollar authorization
**You may see a 0.00chargefromus.∗∗Whenyouaddacardwerunatemporary0.00 charge from us.** When you add a card we run a temporary 0.00 authorization, shown as UAS 8882332302, to confirm the details. It is canceled automatically, usually within 3–5 business days.If it is still showing after five business days, contact your bank or card issuer — we have already canceled it and cannot do more from our side.

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If Save does nothing

If you select Save and nothing happens, and no error message appears, call (888) 233-2302. An agent can help. Before you call, scroll through the whole page from top to bottom. An error can be showing on a field or section you cannot see until you scroll. Fix it, then select Save again.

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Changing one

The buttons do different things, and the difference is not obvious: To change a card number, use copy-and-delete rather than Edit.

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If you cannot delete one

A payment method used by AutoPay cannot be deleted. You will get an error.Opt out of AutoPay first, or switch AutoPay to a different method, then delete it.

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What we keep

Only the last four digits of your card or account number are stored in the portal, and your security code is never stored. See How we protect your information.

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If your card is replaced

You may not need to do anything — see Automatic card updates.