If you started an application and need to get back into it — whether it is still incomplete,
waiting on something from you, or already submitted — you do not need to start over, and you do not
need the device or browser you started on.
If your application has not been decided yet, you have 30 days from when you applied to finish
it. That is the same clock described in if your application is
pending: it runs from when you applied, not from when
you last opened the application, and it does not pause because you stepped away. Pick up where you left off
Go to apply.uportal360.com
This is a different address from uportal360.com, which is for signing in to an account that
already exists. An application is not an account yet, so it is not where you sign in.
Enter the email address you applied with
Select Search for account. This looks up any application tied to that address, whatever its
status — still in progress, pending, or already submitted — and retrieves it. Every field is
saved as you go, so nothing you already entered is lost.
What you’ll see once you’re back in
Getting back in does not change your application — you land on whatever it was already showing.
If it still needs information from you, continue and submit it. If it has gone pending since you
last looked, you will land on one of the screens covered in if your application is
pending, which walks through what each one means and how
to clear it.
If the search does not find your application
Use the exact email address you applied with. A typo, or a second email address, is the most
common reason a search comes back empty.
