> ## Documentation Index > Fetch the complete documentation index at: https://faq.universalaccountservicing.com/llms.txt > Use this file to discover all available pages before exploring further. # Your transaction history > Every payment and adjustment on your account, what each status means, and how much went to principal. Sign in and select **Transactions** from the menu. Every payment, credit and adjustment on your account is listed, newest first. The View Transactions page listing transactions with Id, Status, dates received and processed, type, payment amount, principal paid and interest paid ## What each column tells you | Column | What it tells you | | --------------------- | ---------------------------------------------------------------------------------- | | **Id** | A unique reference for the transaction. Quote it if you contact us about a payment | | **Status** | Processing, Complete or Declined — see below | | **Date - Received** | When we received it | | **Date - Processed** | When we applied it | | **Type** | Payment, adjustment, fee, and so on | | **Payment Amount** | The total amount | | **Principal Pd** | How much reduced what you borrowed | | **Interest Pd** | How much went to interest | | **Adjustment Amount** | The total of any adjustment | ## The three statuses | Status | What it means | | -------------- | ------------------------------------------------------------------------------------------------------------------- | | **Processing** | Received, not yet applied to your balance. A payment can take up to 24 hours | | **Complete** | Applied. Your balance reflects it | | **Declined** | Not accepted. Nothing was applied — see [When a payment won't go through](/payments/when-a-payment-wont-go-through) | A declined payment sitting in your history is a record that an attempt was made, not a payment you have made. If it is still showing as your most recent activity, the payment did not happen. ## Why your balance moves less than you paid Compare **Principal Pd** against **Payment Amount** on any row. The difference went to interest. Early in a contract, more of each payment is interest and less is principal. As the balance falls, that shifts, and more of each payment reaches principal. Nothing is wrong — it is how the [allocation order](/payments/how-payments-are-applied) works. ## If a payment is missing Payments can take up to 24 hours to appear. If it has been longer: * Check whether it shows as **Declined** rather than missing * Check your bank or card statement to see whether it left your account * If it left your account and is not here, [contact us](/getting-help/contacting-uas) with the date and amount If a payment was credited on a later date than you paid, we can look at re-applying it as of the day you paid — see [When your payment posts](/payments/when-payments-post).