> ## Documentation Index
> Fetch the complete documentation index at: https://faq.universalaccountservicing.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Updating your contact information

> Change your email, phone number, or mailing address in uPortal360.

Your email, phone numbers, and mailing address can all be changed yourself, in a couple of minutes.

## Where to find it

Sign in, open the menu, and select **Contact Info**. Everything on your account is listed with an
**Edit** button beside it.

<Frame>
  <img src="https://mintcdn.com/uas-consumer/DAwNbPbgbWFXoTSs/images/uportal360/contact-info-overview.png?fit=max&auto=format&n=DAwNbPbgbWFXoTSs&q=85&s=3226286536fd7e3b1064c388db834718" alt="Contact Information page showing sections for phone numbers, email, electronic communication, mailing address, authorized users and secret passphrase, each with an Edit button" width="1600" height="1201" data-path="images/uportal360/contact-info-overview.png" />
</Frame>

## Phone numbers

Select **Edit** beside **Phone Numbers**. You can record a home, cell, work, and other number, and
mark one as **Primary**.

<Frame>
  <img src="https://mintcdn.com/uas-consumer/DAwNbPbgbWFXoTSs/images/uportal360/contact-info-edit-phone-numbers.png?fit=max&auto=format&n=DAwNbPbgbWFXoTSs&q=85&s=2bcb2eeae496ad4ae89557f2d2f08947" alt="Editing phone numbers, with home, cell, work and other fields, primary and secondary options, and an Opt-In SMS checkbox" width="1600" height="1209" data-path="images/uportal360/contact-info-edit-phone-numbers.png" />
</Frame>

There is an **Opt-In SMS** checkbox beside the cell number. Tick it to receive account text
messages, or leave it clear. See [Text message program](/trust-and-compliance/text-message-program).

<Info>
  Adding a phone number authorizes us to contact you on it about your account — including by text
  message unless you opt out, and by automated dialling or prerecorded voice. You can remove a
  number or withdraw consent at any time. See
  [How and when we contact you](/trust-and-compliance/how-we-contact-you).
</Info>

## Email address

Select **Edit** beside **Email**. Your email is how we send statements and alerts if you have gone
paperless, so keep it current.

<Frame>
  <img src="https://mintcdn.com/uas-consumer/DAwNbPbgbWFXoTSs/images/uportal360/contact-info-edit-email.png?fit=max&auto=format&n=DAwNbPbgbWFXoTSs&q=85&s=a3c6501bd05e2524484c4c68bbdb80c5" alt="Editing the email address on file, with consent text below the field" width="1600" height="1199" data-path="images/uportal360/contact-info-edit-email.png" />
</Frame>

## Mailing address

Select **Edit** beside **Mailing Address**. This is where paper statements and any correspondence
go.

## What you cannot change here

Your **name**, **date of birth**, and **Social Security Number** are not editable online, because
changing them changes who the account belongs to. Those need documentation — see
[Changing your personal information](/your-information/changing-your-information).

## While you're here

<Card title="Alerts and paperless statements" icon="bell" href="/signing-in/alerts-and-paperless">
  Turn on alerts for payments, fees, and a promotional period about to expire.
</Card>
